All features
Features · MSP
Multi-tenant
Built for MSPs, not adapted for them. One console for your whole client book, with isolation enforced at every layer and reports that carry your brand.
Vindex · live data
Every layer
Message, database, cache, memory, and rate limit — tenant isolation by construction, not convention
Most security products bolt multi-tenancy on afterwards — a client dropdown over a shared database, and a data-leakage incident waiting to happen. Vindex was multi-tenant from the first line of code, because serving many organisations safely from one platform is an architecture decision, not a feature toggle.
What's Included
Everything you need, nothing you don't.
Isolation at every layer
- Every message, database row, cache key, memory store, and rate limit scoped to a tenant — enforced by construction and by automated tests
- Client identity derives from the monitored infrastructure itself, never from an editable request field
- One client's data cannot appear in another's view — ever
- Even the platform's machine learning is tenant-scoped: what the system learns about one client's normal never bleeds into another's decisions
One console, all clients
- Fleet status, open alerts, and pending approvals across your whole book, with per-client drill-down
- Per-tenant fairness limits: one client's alert storm cannot starve another's protection
- Provision a new client as an isolated tenant in minutes
White-label & per-client control
- Client-facing reports generated per tenant, under your brand
- Per-client noise profiles, response mandates, approval rules, and service tiers
- Each tenant's audit trail is separate and separately exportable — client audits and insurance claims never entangle
Onboarding & operations
- Silent MSI bundle deploys each client's fleet without site visits
- Dedicated MSP console on the Enterprise & MSP plan
- Tier-3 API access for your own tooling and reporting pipelines
How it works
Precise at every stage.
01
Provision
Spin up a new isolated tenant for each client in minutes.
02
Deploy
The silent MSI bundle rolls agents across the client's fleet remotely — no site visits.
03
Operate
AI handles triage volume across all tenants; your analysts handle judgement across the whole book instead of drowning in one inbox.
04
Report
White-label reports and separate evidence exports per client, on demand.
Grow your security practice
Your brand. Your margin. Our platform.
Offer 24/7 managed SOC, vulnerability management, and compliance support under your own brand — without building a SOC.
Your clients get enterprise-grade protection; you keep the relationship, the margin, and the recurring revenue.
Right for you if…
Built for scale. Designed for those who have to answer for more than one organisation.
You're an MSP that wants to add a SOC capability without building one
You've outgrown per-client point tools and need one operational view
Your clients' auditors and insurers demand separated, exportable evidence
You want margin that scales — AI doing volume, your team doing judgement
You might also need
Partner with Viktrix. Book an MSP demo or contact us — mention “MSP” and we'll route you straight to the partnership team.
Ready to close the gap?
Get enterprise-grade protection running in minutes. No disruption, no long contracts, no lock-in.